Professional Search Group OC is seeking a DMV Specialist to join their client’s team! The DMV Specialist is responsible for preparing and processing all DMV paperwork in a timely manner including perfection of liens, title releases, and title transfers on all vehicles held as collateral.
Professional Search Group OC is proud to partner with a member focused credit union with over 70 successful years in business. This is a temporary position for 3-months covering a leave of absence. Ready to be a part of a great organization?! APPLY!
Duties & Responsibilities:
- Prepare and process DMV documents to insure lien perfection in a timely manner.
- Contact member for any missing DMV forms needed to perfect lien.
- Contact dealers when necessary to complete lien filing in a timely manner.
- Follow up and communicate on all DMV inquiries through resolution.
- Review outstanding title reports, perfected lien reports, and follow up on unperfected liens; sign off on perfected liens.
- Keep up to date on DMV related changes and communicate to Management and fellow associates.
- Maintain neat and orderly files on each account with attention to complete and accurate detailing of all problems and correspondence.
- Travel to local DMV office to process paperwork as needed.
- Assist in training associates on DMV procedures.
- Update DMV manual on a regular basis.
- Adhere to Associate Handbook, Consumer Lending Policy, and Credit Union Regulations.Understands and is accountable for executing all job functions in a way that is consistent with all requirements of BSA, OFAC, and The USA Patriot Act/Customer Identification Act (CIP).
- Other duties as assigned.
Qualifications:
- High school diploma or General Equivalent Diploma (GED).
- Minimum one-year experience in Department of Motor Vehicle (DMV) multi-state processing.
- Ability to professionally manage constant distractions, interruptions, changes in priorities, and work schedules, and deadlines while meeting member/associate commitments.
- Ability to listen and remain professional when dealing with difficult personalities, members or associates.
- Knowledgeable on credit union operations or financial institution experience.
- Experience in consumer lending and processing.
- Proficient computer skills with working knowledge of word processing, spreadsheet and paperless title software.
- Excellent communication and Member service advisory skills
- Ability to work independently with minimal supervision.
Apply for this amazing opportunity today!
Donovan Aranda
Division Manager
562-378-0027
Donovaan.aranda@us-psg.com
